Home 
 1. Upgrade 
 1.1 Check hardware 
 1.2 Backup 
 1.3 Installation r11.2 
 1.4 Upgrade Wizard 
 1.5 PDM_Configure 
 2. Technical 
 2.1 CAZIPXP 
 2.2 APPLYPTF 
 2.3 Patching 
 3. Analyst 
 3.1 Costs in Change Orders 
 3.2 Business Impact in Change Orde...  
 3.3 Remove Edit button from activi...  
 4. Employee 
 4.1 Default creation: Incidents 
 4.2 Remove ability to submit knowl...  
 4.3 Change initial screen to ITIL ...  
 4.4 Limited overview of activities 
 4.5 Removal of buttons 
 4.6 Log Comments 
 4.7 View attachments 
 5. Web pages 
 5.1 Analyst 
 5.2 Employee 
1.2 Backup
It's recommended to perform a full backup of the directories in which the software resides.
As well a backup of the SQL databases which are currently used.
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